Featured Frontline Rep

Justin Prescott
Navy Federal Credit Union

Justin Prescott is well known for his ability to handle any call. Here’s his secret: “When I am making a customer service call, I think how nice it would be to have a friend there that I could speak with who could help me out. So I try to be that friend when people call in — especially if there is a problem, because that is when you need a friend the most.”

Bookmark the permalink.

Comments are closed