Give your reps the range they need to become customer service heroes — The July issue of The Customer Communicator offers Adam Toporek’s advice on how reps can be heroes to their customers. The links below provide additional suggestions for achieving and celebrating “hero” status.
- Take this link to our Customer Service Week website for ideas on how to recognize the heroes on your service team.
- Read an excerpt from Adam Toporek’s book Be Your Customer’s Hero. You’ll find four sales techniques to share with your staff.
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