The Right Attitude Matters

August 2, 2018 — In a busy service department, with many competing demands, it is not always easy for frontline reps to remain happy, upbeat, and positive. Fortunately, service consultant JoAnna Brandi has identified several ways that reps can maintain a positive attitude and keep customers happy. It all starts with Steps 1 and 2…To read more — login/sign up

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