March 21, 2019 — Handling difficult customer interactions can take a physical toll on your body. So Craig Harrison, author of Stellar Service!, recommends that frontline reps take a physical approach to counteracting stress. Here are two techniques for releasing stress and tension in the shoulders, neck and upper back. Yes, no, maybe, I don’t know. As…To read more — login/sign up
Take a Physical Approach to Intense Customer Encounters
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