Customer Communicator, April 2020

ing your vocal skills for bettercustomer communicationControlling fear is crucialAre you speaking too fast, too slow, or just right?Service News: A monthly roundupAsk the Panel: Have you ever had an oops moment with a customer?Ending the conversationPutting customers on hold, the right wayAre you speaking clearly? Try this exerciseHeard on TwitterSkillSharpenerTo read more — login/sign up
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