emotional side of service Handle customer complaints with care Syncing up with customers Service News: A monthly roundup ... Frontline Spotlight: Blending fun and problem-solving on the service center floor Watch out for trigger words When to say “Thanks” to customers Avoid TMI Slow down and warm up Heard on Twitter SkillSharpenerTo read more — login/sign up
Customer Communicator, August 2020
emotional side of service Handle customer complaints with care Syncing up with customers Service News: A monthly roundup ... Frontline Spotlight: Blending fun and problem-solving on the service center floor Watch out for trigger words When to say “Thanks” to customers Avoid TMI Slow down and warm up Heard on Twitter SkillSharpenerTo read more — login/sign up
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