Customer Communicator, December 2020

empathy fatigue affecting customer service? Use December to take a look backPop QuizPractice gratitude every dayService News: A monthly roundupAsk the Panel: What is the most valuable lesson you’ve learned from a customer?Desk stretches to ease peak season muscle strainFirst things firstMake difficult callers part of the family Heard on TwitterSkillSharpenerTo read more — login/sign up
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