Customer Communicator, February 2021

roved speech means a better first impressionThink kindnessCan you hear me: Open your mouth wide, and other techniques to reduce mumblingPop QuizService News: A monthly roundupAsk the Panel: How can we keep up team morale?Watch out for negative self-talkReframing: Not just for picturesDon’t say it!Give praiseGet more out of meetingsSkillSharpenerTo read more — login/sign up
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