Serving the people who serve customers
When you ask a question, raise your pitch slightly at the end (Italics show where pitch rises): How may I help you? If your voice stays flat or even falls at the end of a question, youll sound rude or disinterested. Test it yourself: Say, May I help you without the rise at the end. Then try adding more expression.
When you make a statement, drop your pitch slightly at the end
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