Service teams often work in very close quarters. If that’s your situation, then you’ve probably learned that it takes very little to get on someone else’s nerves. To ensure that you’re a good neighbor, consider the following rules of “cubicle courtesy” from Robert Half, the human resources consulting firm.
Be a courteous guest. Never barge into someone else’s work area uninvited. And always use your “inside voice” to make sure that you don’t become part of another rep’s conversation or distract neighbors from their work.
Limit casual conversation. Try to avoid socializing where it might interfere with someone else’s work.
Don’t be a borrower. Or at the very least, ask first before borrowing supplies from someone else’s workspace.
Remember decorum. While it’s one thing to individualize your workspace, it’s another thing to create an office distraction. Make sure photos, posters, or other decorations can’t be construed as offensive in any way.
More on returning to the office appears in the December issue of Customer Communicator, the training newsletter for frontline reps.