overing from errors, oversights, slip-ups, and fails Watch your language to reduce stress The service recovery paradox Ask the Experts: How can I speed up calls with chatty customers? The fine art of disengaging Make the most of meetings Add a small personal touch The customer is not always right Avoid these killer…To read more — login/sign up
The Customer Communicator, June 2022
overing from errors, oversights, slip-ups, and fails Watch your language to reduce stress The service recovery paradox Ask the Experts: How can I speed up calls with chatty customers? The fine art of disengaging Make the most of meetings Add a small personal touch The customer is not always right Avoid these killer…To read more — login/sign up
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