x your communication style for better service Manage stress on the spot Don’t forget empathy Service News: A monthly roundup ... Ask the Experts: The fine points of call escalation Stay focused on the customer Mirroring works in email too What if you have to call a customer back? Build your decision-making skills…To read more — login/sign up
The Customer Communicator, September 2022
x your communication style for better service Manage stress on the spot Don’t forget empathy Service News: A monthly roundup ... Ask the Experts: The fine points of call escalation Stay focused on the customer Mirroring works in email too What if you have to call a customer back? Build your decision-making skills…To read more — login/sign up
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