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Answers from frontline reps — There are a number of things reps should consider resolving to do, including: Look at everything through the lens of the customer — By doing this not only can you determine what your company does correctly and effortlessly, you can also discover and potentially assist in repairing pain points and frustrations…Continue reading

 

Answers from frontline reps — The best way to handle a conflict with a coworker is to be understanding. Although we may see each other every day at work we don’t always know about each other’s lives and stresses outside of the workplace. To resolve a conflict, it’s important to let your coworker know that you…Continue reading