July 15, 2020 — Customer Service Week is a big, loud, fun-filled celebration. And this year doesn’t have to be any different. We’ll show you how to make this year’s event the most meaningful ever with 77 ways to celebrate Customer Service Week. Whether your service team is in the office (and practicing social distancing),…Continue reading
July 8, 2020 — At CSWeek.com, you’ll find everything you need to celebrate your Dream Team™ during Customer Service Week — Whether they are working in the office (and practicing social distancing), working remotely, or a combination. At the website you’ll find: Home Delivery. It’s easy to include remote staff with our brand new kits. Celebration kits…Continue reading
June 30, 2020 — A remote Customer Service Week celebration takes shape. The team at a large electric utility in upstate New York (we can’t use their name because it’s a secret) has been celebrating Customer Service Week for many years. In March, they sent all 2,000 frontline reps home. But nothing is going to…Continue reading
