August 27, 2018 — We are delighted to announce three new activities for your Customer Service Week celebration. At CSWeek.com you’ll find a new teambuilding activity called Common Ground, a fun take on vocal skills training with the Tongue Twister activity, and a special recognition activity which lets team members recognize each other. It’s called…Continue reading
August 20, 2018 — Theme days are always popular during Customer Service Week. And the possibilities are almost limitless. Just look at these four examples: 1. The week started with a Star Wars theme at CMA CGM. When employees arrived at work, the elevator whisked them skyward to the sounds of a spaceship lifting off. Accompanying…Continue reading
August 15, 2018 — Whether you need a final activity to round-out your celebration or you’ve just started planning, you’ll find lots of ideas in the Activities section of the CSWeek.com website. Each pre-planned activity includes detailed instructions, a list of materials, and print-outs if needed. You’ll find activities to build teamwork, recognize staff, build service skills,…Continue reading
August 8, 2018 — Customer Service Week provides a wonderful opportunity to break down barriers, build connections, and enhance teamwork. Here’s how: 1. At Gordon Press, team members got to know each other better with the popular Customer Service Week Getting to Know You Quiz. Reps answered 10 questions about themselves. Then each day, two or…Continue reading
August 1, 2018 — We are delighted to announce that eCards are now available at CSWeek.com. eCards are a fun way to announce your upcoming celebration, invite other departments and individuals, thank your organizing committee for their hard work, and much more. And best of all, eCards are easy to use: Simply select your favorite card.…Continue reading
July 25, 2018 — Recognition is an important part of every Customer Service Week celebration. After all, when people know that their efforts are appreciated, it increases self-esteem, job satisfaction, and customer satisfaction. These four Customer Service Week activities leave no doubt that these reps are appreciated: 1. Managers honored frontline reps with giant stars and…Continue reading
July 18, 2018 — Pencil and paper puzzles are always popular during Customer Service Week. They’re a great way to relax, share a smile, and build teamwork. And if your team can’t get away from the phones to celebrate, they can still enjoy puzzles right at their desks. We’ve just added three new puzzles to…Continue reading
June 6, 2018 — Last week we launched the Customer Service Week website and announced the 2018 theme — Excellence Happens Here™. To compliment that theme, we’ve created fun, meaningful, and easy-to-use decorations, gifts, rewards, and stress-relievers. And there are a few extra twists and turns — you’ll see that the theme has been reinterpreted for…Continue reading
May 30, 2018 — We are delighted to present the all new 2018 Customer Service Week theme, logo, website, and much, much more. This year’s Customer Service Week theme is Excellence Happens Here™. It is a wonderful reminder that wherever we provide service — from the call center to the executive suite, from the loading dock…Continue reading
