Theres real value in focusing on listening skills Some of the best advice on listening comes from China. The symbol for listening is both beautiful and meaningful. Click the link to find a Listening with Heart mini-poster, which you may download and print.
July 2019

Do you have a mission, vision, or value statement that guides your work? A team of frontline reps at the City of Berkeley 311 Customer Service Center worked together to create statements that reflect the teams vision and values.