Web Extras – Customer Communicator

Giving thanks — The Customer Communicator newsletter suggests that we use the Thanksgiving season as a time to show our appreciation to coworkers. Here are some do’s and don’ts for showing your appreciation.

Do what you can to create a culture of motivation in the workplace — In this month’s issues of The Customer Communicator and SkillSharpener, Dr. Bob Nelson of RecognitionPRO offers suggestions to reps on how they can motivate themselves and to managers on how they can create a culture of motivation. In the following excerpt from Nelson’s 1501 Ways to Reward Employees, he offers additional advice to managers on how they can leverage low-cost recognition tools for the greatest impact.

What goals do you have for yourself? — The ability to motivate yourself begins with clearly defined goals. In recognition of Self-Improvement Month, Professor Burton shares his goal-setting checklist.

Make ’em laugh — With National Tell-a-Joke Day happening this month, the August issue of The Customer Communicator covered how to inject a little humor into the work day. Here are three humorous true tales of service misunderstandings.