Spotlight Award Nominees

The Nominees

We salute the following service champions who have been nominated for
Customer Communicator’s Frontline Spotlight Award.

These individuals have been singled out for making a positive contribution to their organizations by maintaining the highest levels of service quality and professionalism.

Peter Badillo
Customer Service Supervisor
Blue Stream
Problem solver, Team player, Outstanding leader

Sharon Bergen
Operations Manager
Mover & Shaker, Problem solver, Super motivator

Alison Burns
SH Group Supervisor
EMS, Inc.
Above-and-beyond, Outstanding leader, Problem solver

Shannon Butler
Customer Service Representative
Brenntag Southwest
Team-player, Ready to serve, Great attitude

Julie Byers
Administrative Assistant
City of Bellevue
Friendly, Helpful, Knowledgeable

Heather Cruit
Team Lead
Dedicated leader, Outstanding organizer, Incredibly hard worker

Darrel Davis
Selma High School
Hard-working, Dedicated, Humble

Mike Gareau
Control System Programmer
Dependable, Efficient, Unfailingly punctual

Adelinn Gaudefroy
Account Executive
Intuitive, Easy going, Team player

Dawn Grimes
Customer Service Representative
Fulfillment Plus
Exceptional communicator, Customer partner, Perfectionist

Naomi Hooks
Operations Specialist
Outstanding leader, Efficient problem solver, Extremely flexible

Laura Hutson
Customer Service Manager
Buyers Products Company
Outstanding leader, Motivator, Problem solver

Kelsy Jimenez
Customer Support Representative
Customer focused, Team player, Extraordinary human being

Anja Kämpfer
Customer Service Specialist
J&J Medical Israel
Cooperative, Problem solver, Committed

Timothy Knab
Customer Service Advocate
Bosch Security Systems
Tenacious, Passionate, Relationship builder

Kimmy Kozarian
Site Director’s Assistant
Awesome leader, Down to earth, Helpful

Caroline Landgren
Customer Service Representative
J&J Consumer Nordic
Service minded, Great collaborator, Sense of urgency

Irvin Lanza
Helpful, Knowledgeable, Friendly

Cecilia Lindström
Customer Service Representative
J&J Consumer Nordic
Service minded, Problem solver, Great collaborator

Brandy Llano
Operations Specialist
Crius Energy
Sweet, Friendly, Easy going

Tracey LoVerde
Office Manager
Mod-Pac Corporation
People person, Problem solver, Role model

Neil Miko
Inside Sales Representative
Norwesco Industries
Eager, Curious, Ready to go the extra mile

Amie Monreal
Fan Experience Coordinator
Chicago Fire Soccer Club
Tenacious, Calming, Goal oriented

Dana Numan
Customer Service Advisor
DHL Amman
Dedicated, Passionate, Helpful

Laura Ortiz
Administrative Support
Hard working, Dedicated, Passionate

Milliscent Ozuzu
Customer Service Manager
Resource Intermediaries Ltd.
Resolves problems, Speeds response, Adds value

Joseph Partipilo
Senior Inspector
Dedicated, Knowledgeable, Team player

Kylie Pickel
Customer Relations Representative
Continental Tire
Problem solver, Team leader, Collaborator

Julius Prioleau
Chief, Records Section
DHR-Personnel Services Branch
Successful planner, Strong collaborator, Thorough organizer

Sheila Rhodes
Support Team
Selma High School
Helpful, Encouraging, Patient

Patricia Roman
Human Resources Assistant
Helpful, Great attitude, Wonderful listener

Karynn Squadrito
Customer Service Lead
The CORE Group
Problem solver, Team player, Always follows through

Maria Vainionpää
Customer Service Representative
J&J Consumer Nordic
Team player, Problem solver, Efficient

Cody Vanderwoude
Field Adjuster
Farmers Insurance
Service guru, Team player, Amazing example

Molly Warzyn
Advanced Customer Care Professional
Thrivent Financial
Impactful leader, Critical thinker, Inspiring role model

Annette Werner
ATS Repair Advocate
Dedicated, Direct, Independent

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