Videos & DVDs (9)
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Conflicts in the Workplace: Sources & Solutions
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Customer Service: The Telephone Connection
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Dealing with the Irate Customer
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Listening Under Pressure
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Professional Email Etiquette
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Study Guide: Conflicts in the Workplace (PKG/10)
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Study Guide: Customer Service: The Telephone Connection (PKG/10)
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Study Guide: Dealing with the Irate Customer (PKG/10)
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Wednesday’s Touch: Empathy and Understanding in Customer Service
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Rewards & Recognition (3)
Activity Books (9)
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Big Book of Customer Service Training Games
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Big Book of Customer Service Training Games (e-book)
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Big Book of Icebreakers
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Big Book of Stress Relief Games
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Big Book of Team Building Games
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Big Book of Team Motivating Games
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Big Book of Team Motivating Games (e-book)
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Big Book of Virtual Team Building Games
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Big Book of Virtual Team Building Games (e-book)
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