February 2018

Help your reps understand and appreciate generational differences — This month author Meagan Johnson discussed generational differences in the workplace. Below she shares additional resources.

  • The video below of Generations, Inc. co-authors Meagan, and her father, Larry Johnson speaking about generational traits.
  • A blog post by Meagan Johnson which discusses generational issues in the workplace.

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January 2018

What resolutions will you and your reps be making for the New Year? — Following are resources with suggestions on important areas for improvement in the New Year:

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September 2017

Create a culture of appreciation — A culture of appreciation can boost positive relationships between coworkers and increase engagement and productivity, says Dr. Paul White in this month’s issue of Customer Communicator. Here are additional resources:

 

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