September 2013

What goals do you have for yourself? — The ability to motivate yourself begins with clearly defined goals. In recognition of Self-Improvement Month, Professor Burton shares his tomerservicegroup.com/wp-content/uploads/2018/01/tccwe0913.pdf" target="blank" rel="noopener noreferrer">goal-setting checklist.

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August 2013

Make ’em laugh — With National Tell-a-Joke Day happening this month, the August issue of The Customer Communicator covered how to inject a little humor into the work day. Here are three humorous tomerservicegroup.com/wp-content/uploads/2018/01/tccwebextra0813.pdf" target="blank" rel="noopener noreferrer">true tales of service misunderstandings.

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