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Customer Communicator

$21.00 per person

Annual subscription includes: Monthly copies of Customer Communicator and SkillSharpener. Web Extras. Thank You Kit (a $79.95 value). $21 per person per year. (Minimum order is for 10 people or $210.)

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Price per person: $21.00
Total Price: $210.00
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Product Description

With Customer Communicator you can be sure your staff has the skills, motivation, and positive attitude needed to serve every customer with poise and professionalism.

Here’s how it works:

Every month, each of your reps receives their own copy of  Customer Communicator. Each issue includes information they can use right away to improve their phone skills, handle difficult customers, listen effectively, handle stress, manage their time, and more.

Your staff will read Customer Communicator right at their desks, at convenient times, and at their own pace. Then, they’ll download the monthly Web Extras. These include articles, checklists, reminder cards, and more.

Each month you’ll also receive your manager’s copy of SkillSharpener. It’s a high-level view of what your team will be reading in the current issue of Customer Communicator. You’ll also find links to additional management-level material just for you.

Web Extras

Each issue of Customer Communicator and SkillSharpener includes links to additional resources at the Customer Service Group website — from articles to checklists to print and use forms, Web Extras are a valuable addition to this training and motivation service.

 

 

 

Welcome Gift

Customer Communicator

With your subscription, you’ll receive our exclusive Thank You Kit. It includes everything you need for on the spot recognition.

Your kit includes a recognition guide, 25 high-quality thank you cards, 25 blank certificates, and a recognition log.

The Thank You Kit is sold separately for $79.95 but it is yours free with your subscription to Customer Communicator.

Sample

Free Sample Download

Guarantee

If you are ever dissatisfied, just let us know. We will promptly refund the full subscription price. The newsletters and welcome gift you have received are yours to keep.

Details

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