Customer Communicator

Annual subscription includes: Monthly issues of Customer Communicator and SkillSharpener (Digital format). Plus your bonus Thank You Kit (a $79.95 value).

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Price per person: $34.00
Total Price: $340.00

Description

 

Customer service training for in-house and remote reps. Keep them connected, motivated, and learning with Customer Communicator newsletter.

Here’s how it works:

Every month, you receive  Customer Communicator to share with your team. In each issue they will find how-to articles, practical tips, tested techniques, and a self-quiz. It’s practical, information for ongoing customer service skills training and reinforcement.

Recent topics have included:

  • Professional phone skills
  • Coping with empathy fatigue
  • Handling difficult customers
  • Stress management
  • Delivering bad news
  • Time management, and more.

Your staff will read Customer Communicator right at their desks, at convenient times, and at their own pace.

You’ll also receive your manager’s copy of SkillSharpener. This simple, yet powerful tool will help you generate discussion about the current issue of Customer Communicator. Whether you are discussing the issue in person or via conference call or Zoom meeting, SkillSharpener will help you reinforce key learning, surface gaps in understanding, and allow team members to share their experiences.

Try this valuable customer service training tool now.

SkillSharpener

This simple, yet powerful tool will help you generate discussion about the current issue of Customer Communicator. It will reinforce key learning, surface gaps in understanding, and allow team members to share their experiences.

 

Welcome Gift

Customer Communicator

With your subscription, you’ll receive our exclusive Thank You Kit. It includes everything you need to recognize reps wherever they are working – just add a stamp.

Your kit includes a recognition guide, 25 high-quality thank you cards, 25 blank certificates, and a recognition log.

The Thank You Kit is sold separately for $79.95 but it is yours free with your subscription to Customer Communicator.

Sample

Free Sample Download

Guarantee

If you are ever dissatisfied, just let us know. We will promptly refund the full subscription price. The newsletters and welcome gift you have received are yours to keep.

Details

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