Customer Communicator

$21.00 per person

Annual subscription includes: Monthly copies of Customer Communicator and SkillSharpener. Plus your bonus Thank You Kit (a $79.95 value).

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Price per person: $21.00
Total Price: $210.00

Description

 

The customer service training and motivation tool for in-house and remote reps. Keep them connected, motivated, and learning with Customer Communicator newsletter.

Here’s how it works:

Every month, you receive  Customer Communicator to share with your team. In it they will find how-to articles, practical tips, and tested techniques, which provide ongoing customer service training and skills reinforcement.

Recent topics have included:

  • Professional phone skills
  • Handling difficult customers
  • Stress management
  • Time management, and more.

Your staff will read Customer Communicator right at their desks, at convenient times, and at their own pace.

You’ll also receive your manager’s copy of SkillSharpener. This simple, yet powerful tool will help you generate discussion about the current issue of Customer Communicator. Whether you are discussing the issue in person or via conference call or zoom meeting, SkillSharpener will help you reinforce key learning, surface gaps in understanding, and allow team members to share their experiences.

Customer Communicator is written exclusively for frontline customer service professionals and delivered to them online wherever they are working.

Try this valuable customer service training tool now.

Web Extras

Each issue of Customer Communicator and SkillSharpener includes links to additional resources at the Customer Service Group website — from articles to checklists to print and use forms, Web Extras are a valuable addition to this training and motivation service.

 

 

 

Welcome Gift

Customer Communicator

With your subscription, you’ll receive our exclusive Thank You Kit. It includes everything you need for on the spot recognition.

Your kit includes a recognition guide, 25 high-quality thank you cards, 25 blank certificates, and a recognition log.

The Thank You Kit is sold separately for $79.95 but it is yours free with your subscription to Customer Communicator.

Sample

Free Sample Download

Guarantee

If you are ever dissatisfied, just let us know. We will promptly refund the full subscription price. The newsletters and welcome gift you have received are yours to keep.

Details

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