Customer Service Answer Guide

$79.95

Your training package includes 10 booklets, plus a downloadable leader’s guide, and certificates of participation.

SKU: AC0001 Category:

Description


In an engaging Q&A format, the Customer Service Answer Guide provides brief, meaty answers to frontline reps’ most frequently asked questions.

Your reps will learn how to bounce back after a nasty call, how to stop stress in its tracks, how to overcome anxiety about selling, and more.

Your package includes 10 copies of the Training Booklet plus downloadable Leader’s Guide, and Certificates.

The Training Booklets may be used on their own for self-study or you may conduct more formal training sessions with the Leader’s Guide and Certificates.