Customer Communicator, October 2020

reading between the lines for improved customer satisfaction When the world turns upside down, frontline reps are there to helpPop QuizPractice makes perfectService News: A monthly roundupFrontline Spotlight: Millions of pens keep this rep on her toesFour steps to turn down the HEATWatch the clock to work smarterUse empathy to keep the customer…To read more — login/sign up
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