Big Book of Customer Service Training Games Download

Thank you for purchasing the Big Book of Customer Service Training Games. There are three steps to downloading your copy:

Step 1

The publisher, McGraw-Hill, makes this ebook available through the use of the Adobe Digital Editions. This is a distinct and specialized version of the Adobe Reader which you may already have on your computer. Just like Adobe Reader, it is available for free. You may start the download and installation of Adobe Digital Editions by clicking on the image below:

Click to download Adobe Reader Digital Editions

When prompted for an authorization ID, choose to authorize without one.

If there are any issues with the installation, you may find answers at this Adobe Support page.

Step 2

With Digital Editions installed on your computer, the next step is to authorize your copy. Click the link below which will take you to the McGraw-Hill website. Enter your name and email address and where prompted, please enter your code to authorize the download. Your Access Code is no order

no download_id

Step 3

If authorization is successful, you will be be sent an email with the download link. Clicking the link should lead to this page:

Next, click on the blue "Download" button to start your download.

That's it. Your eBook should appear in the Digital Editions window.

If your computer tries to load the eBook download in Adobe Reader, it likely will fail. To fix this, locate the eBook download in your "downloads" folder and right click. Choose "open with" Adobe Digital Editions. Your eBook will now be available whenever you launch Adobe Digital Editions.

To return to your "Downloads," click here.