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- Create Date March 28, 2020
- Last Updated January 16, 2024
Five easy ways to make the service experience a little more enjoyable for internal and external
customers.- A Q&A with the panel on the value of ongoing training and the types of training used in their
organizations. - Quick tips and refreshers including: A stress-relief activity, techniques to stamp out tech talk,
and tips for building rapport via chat and email.