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  • Effective Email Communication. IIncludes booklets, leader's guide, quiz, certificate of participation.Q

    Effective Email Communication

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  • Guide to Cross-Selling and Upselling. Includes booklets, leader's guide, quiz, certificate of participation.Q

    Guide to Cross-Selling and Upselling

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  • Guide to Effective Listening. Includes booklets, leader's guide, quiz, glancer, certificate of participation.Q
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    Guide to Effective Listening

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    Guide to Handling Difficult Customers

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  • Handbook of Advanced Phone Skills. Includes booklets, leader's guide, quiz, certificate of participation.Q

    Handbook of Advanced Phone Skills

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  • Handbook of Essential Phone Skills. Includes booklets, leader's guide, quiz, glancer, certificate of participation.Q

    Handbook of Essential Phone Skills

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  • Sounding Great on the Phone. Includes booklets, leader's guide, quiz, certificate of participation.Q

    Sounding Great on the Phone

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© 2023 Alexander Communications Group, Inc. All Rights Reserved.
Customer Service Group
36 Midvale Road, Suite 2E, Mountain Lakes, NJ 07046
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: CustomerServiceGroup.com
Email: info@CustomerServiceGroup.com

Our Mission

Serving the people that serve customers.

 
 
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