The Customer Communicator, May 2022

- Stop mumbling and more tips for better customer communication
- Spring cleaning your home office
- Service Note: The classic mirror technique
- A monthly roundup...
- How can you tell a customer that they are wrong and still maintain a positive relationship?
- Five ways to show your empathy
- Doodling isn’t so bad after all
- Peel the anger onion
- Stop stepping on sentences
- How positive is your attitude?