ā¢ 6 ways to amaze your customersā¢ Take Four: Beat stressā¢ Service News: A monthly roundup ...ā¢ Ask the experts: How can I ask customers to wait without angering them?ā¢ Your moment of positivityā¢ Consequences of working night shiftsā¢ Use āfeelingā language to calm customersā¢ āTake one for the teamā and other metaphorsā¢ā¦To read more — login/sign up