Customer Communicator

The Customer Communicator, October 2022

October 1, 2022
  • What do your customers really want? They want it all!
  • Getting ready for the holiday crunch
  • Avoid unrealistic expectations by explaining exceptions
  • Ask the Experts: Tips for keeping cool when tempers are hot
  • Are you contributing to the eddy effect?
  • Paraphrase customer concerns
  • Four ways to avoid being a casualty of change
  • Form a stress support group
  • Congratulate yourself, you deserve it
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