• Choose your words carefully for more effective communication• Communicating is challenging• Try a Negative Lexicon• Service News: A monthly roundup . . . • What words should be banned from the customer service department? • Keep conversations positive• Stress reduction in 5-4-3-2-1• Control conversations with kindness • The power of dogs at workTo read more — login/sign up
Customer Communicator, June 2025
• Choose your words carefully for more effective communication• Communicating is challenging• Try a Negative Lexicon• Service News: A monthly roundup . . . • What words should be banned from the customer service department? • Keep conversations positive• Stress reduction in 5-4-3-2-1• Control conversations with kindness • The power of dogs at workTo read more — login/sign up
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