Customer Communicator, November 2023

⢠Four traits of great frontline reps
⢠Support your coworkers
⢠5 Ways to show respect
⢠Service News: A monthly roundup ...
⢠Ask the Experts: The customer is wrong!
⢠Good news
⢠Try these phrases of appreciation
⢠Keep political talk low key
⢠Transfer calls with authority
⢠Dealing with the abusive caller