CUSTOMER
SERVICE GROUP

Serving the people who serve customers

 
Skip to content
  • Home
  • Training
    • Newsletters
      • Customer Communicator
        • Learn More
        • Free Sample
        • Subscribe
        • Web Extras
          • Web Extras – Customer Communicator
          • Web Extras – Skill Sharpener
        • Ask the Panel
      • Service Starters
        • Learn More
        • Signup
        • Read Now
    • Training Packages
    • Activity Books
    • Videos & DVDs
    • Bill of Rights
  • Rewards & Recognition
    • Thank you Kit
    • Guide to Employee Motivation
    • Frontline Spotlight
      • Learn More
      • Nomination Form
      • Award Winners
    • Customer Service Week
  • Service Center
    • Contact Us
    • About Us
    • Subscriptions
    • Order & Payment Details
      • Print W-9
      • Federal Tax ID
      • Contact Information
      • Shipping & Handling Charges
      • Sales Tax Information
      • Purchase Order Instructions
      • Payment Options
  • Web Extras
    • Web Extras – Customer Communicator
    • Web Extras – Skill Sharpener
  • My Account
Home » Training Resources » Videos & DVDs

Videos & DVDs

Select DVDs and Study Guides for a complete training program. Click below to learn more.

Customer matched zone "US Domestic"
View cart “Professional Email Etiquette” has been added to your cart.

Showing all 9 results

  • Conflicts in the Workplace: Sources & Solutions

    Learn more $275.00 Add to cart
  • Customer Service: The Telephone Connection

    Learn more $275.00 Add to cart
  • Dealing with the Irate Customer

    Learn more $275.00 Add to cart
  • Listening Under Pressure

    Learn more $275.00 Add to cart
  • Professional Email Etiquette

    Learn more $275.00 Add to cart
  • Study Guide: Conflicts in the Workplace (PKG/10)

    Learn more $60.00 Add to cart
  • Study Guide: Customer Service: The Telephone Connection (PKG/10)

    Learn more $60.00 Add to cart
  • Study Guide: Dealing with the Irate Customer (PKG/10)

    Learn more $60.00 Add to cart
  • Wednesday’s Touch: Empathy and Understanding in Customer Service

    Learn more $275.00 Add to cart
  • Cart

  • My Account

    • Dashboard
    • Login
    • Sign up
  • Search

Sign up for our Free eNewsletter
© 2019 Alexander Communications Group, Inc. All Rights Reserved.
Customer Service Group
36 Midvale Road, Suite 2E, Mountain Lakes, NJ 07046
Telephone: (973) 265-2300, Fax: (973) 402-6056
Website: CustomerServiceGroup.com
Email: info@CustomerServiceGroup.com

Our Mission

Serving the people that serve customers.

 
 
Privacy Policy
Terms of Use
LinkedIn Twitter RSS