Videos & DVDs
Select DVDs and Study Guides for a complete training program. Click below to learn more.
Showing all 9 results
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Conflicts in the Workplace: Sources & Solutions
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Customer Service: The Telephone Connection
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Dealing with the Irate Customer
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Listening Under Pressure
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Professional Email Etiquette
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Study Guide: Conflicts in the Workplace (PKG/10)
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Study Guide: Customer Service: The Telephone Connection (PKG/10)
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Study Guide: Dealing with the Irate Customer (PKG/10)
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Wednesday’s Touch: Empathy and Understanding in Customer Service
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