Customer Communicator, July 2024
![](https://wp.customerservicegroup.com/wp-content/uploads/2020/12/customer_communicator_2020_300x300-150x150.jpg)
• Do your customers think you are trustworthy?
• Mind your mobile manners
• More trust-building techniques
• Service News: A monthly roundup . . .
• Ask the Experts: What’s the best way to give bad news?
• Good news
• The law of attraction: positive thoughts
• Use your “amiable voice”
• Use FUD to calm angry customers