Customer Communicator, July 2021
July 1, 2021

- Are you asking the right questions in the right way
- Paraphrase to build customer rapport
- Pop Quiz
- Service News: A monthly roundup
- Ask the Panel: How do you cope with office drama?
- Finding the positive
- Working with non-native speakers
- Time management know how
- Take a brain break
- What’s your pet portrait?
- SkillSharpener