Customer Communicator, December 2023

⢠Dealing with difficult customers
⢠Tips for working with the hearing impaired
⢠Be prepared for the difficult caller
⢠Service News: A monthly roundup ...
⢠Ask the Experts: Things my customers taught me
⢠Good news
⢠Keep a positive attitude
⢠Watch your language in conflict discussions
⢠Avoid trigger words
⢠Show sincere enthusiasm
⢠Best email tip ever